Big disappointment !
I received this order today and was extremely dissapointed.When purchasing this item , there were no previously written reviews .When unlit the logs
look very black and blend in with the black grate making it look like one heap of badly burned wood ( very unattractive ).I have to take the fireplace screen down to get to the insert in order to turn it on which is not convenient . When lit , the light movement is so subtle you barely notice thus you don't get the warm ambience of a fire. The crackling sound is obnoxious with a loud annoying pop ( to similute the pop of burning wood I Imagine ) that occurs constantly sounding more like a cap gun and is not realistic .You can opt for no sound but I wanted a crackling sound !
Not bright enough
Bought it to put behind a fire screen, not bright enough to show up the great colors in the screen.
Love the glow
It's very pretty and love the glow. I don't use the sound though. It doesn't sound realistic But I still like it
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